Products
If you have an item that you’d like to sell through the York SU website, you can set it up through the Member Dashboard as a Product through this section. This is usually for things like merchandise or equipment.
Once the product is live, people will be able to purchase it from your webpage under the Memberships and Products button.
Memberships are set up automatically during the re-ratification process - if you would like to add or amend a membership, please get in touch with your link staff member directly (do not submit it as a product application).
Please note: this section is not for event tickets. Events should be listed through the Events section, with tickets attached there.
Creating a Product
Under Products, select the Applications tab and click on New Application
Details:
Provide the product name
Call it something identifiable e.g. ‘Doctor Who Society Sweatshirt 2020’ rather than just ‘Sweatshirt’
Provide a Category
This will allow users to filter by category within the shop
Provide the product price
Provide the date and time you’d like product sales to start
Provide the date and time you’d like product sales to end
Provide the number of items you have available under inventory
If there’s no limit, put the inventory as -1
Provide the maximum number of products which can be purchased per transaction
Select how you’d like products to be sold
Offline products can be purchased in cash at York SU Helpdesk
You can select both Online and Offline
Extra Capture Fields
Select if you need to capture any additional information, this could be T-Shirt size or maybe dietary requirements. If there’s something you wish to collect that’s not listed, get in touch with your link staff member.
Audience:
Select who you’d like to be able to purchase the product
This can be limited to members of your group; open to all students; or open to the public
If the Product needs to only be available to members of your group, you need to select both Students and Group Members
If you’d like it to be available to all students including your members, just select Students
We can also limit it more narrowly than that, for example to specific groups of students - email your link staff member with your requirements.
Finance:
Department: Select your group account
Nominal: Select the relevant Nominal Account for your group - this ensures the money will go to your Own Funds account:
Societies/Media: 2050
Sports Clubs: 2150
Volunteering: 2400
Colleges: 2250
PTOs: 2460
VAT: Select T9 Outwith (No VAT)
Finally, press Finish.
Your link staff member and the Finance Office will then review and approve your product. Once approved, it'll appear under the Memberships and Products button on your webpage at the date and time you specified for sales to start.
Booking Fees
Our payment processors charge us a small amount for each purchase made on the website, which gets added to the basket total in the form of a booking fee. The fees are:
£0 for society/club memberships
£0.50 for purchases up to £9.99
£0.75 for purchases between £10 and £19.99
£1 for purchases over £20
View and Contact your Purchasers
To view who has purchased a Product, head to the Products page and select All Products.
You’ll see a table of the different products you have listed, as well as some information about them such as their current status. In the far-right column you’ll see two purple buttons.
The left-hand button allows you to download an Excel spreadsheet of those who have purchased your product. The right-hand button allows you to see a list of those who have purchased your product in the Dashboard.
You can also export the list from this page, and send an email directly to everyone who has purchased the product if you need to provide them with more information:
Click the ‘Contact all purchasers’ button. This will take you to the Communications tab.
Under ‘Group Type’ select ‘Product Purchasers’. A search bar will appear which reads ‘Product Type’.
In the box search for the name of the relevant product. Press ‘Next’ and then complete the content of your email.
Purchasers will be able to reply to this email, with replies being sent directly to your group’s @yorksu.org email account.
Please note: If non-students have purchased a product, you will only be able to see ‘Public Sale’ rather than their details on both the Dashboard and the exported Excel spreadsheet. Please contact your link staff member for details of non-student product purchases.
Questions?
Contact your link staff member or our IT Team (it@yorksu.org)